Articles in this archive are not regularly maintained
These articles may contain information that's not up-to-date. We've created this archive so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about these articles.
If you've got a question about any of the articles in this archive, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to plus.net/help
What do you need help with?
-
Email setup - Android phones and tablets
Guide to setting up your Plusnet email on Android devices.
-
Email setup - Mac Mail (OS X Lion 10.7)
Guide to setting up Mac Mail on OS X Lion 10.7.
-
Email setup - Microsoft Outlook 2007
Setup Microsoft Outlook 2007 to receive and send email.
-
Email setup - Microsoft Outlook 2010
Setup Microsoft Outlook 2010 to receive and send email.
-
Email setup - Mozilla Thunderbird
A guide to setting up Thunderbird - a simple email program from Mozilla.
-
Email setup - Windows 8 Mail
Guide to setting up Windows 8 Mail.
-
Email setup - Windows Live Mail 2011
Guide to installing & setting up Windows Live Mail 2011.
-
Email setup - iPhone, iPod Touch and iPad
Guide to setting up Mail on iOS devices.
-
How to continue using your existing email address
If you've switched to Plusnet recently and you want to continue using your old email address, find out what you need to do here.
-
Obtaining email headers
Help with getting the header information that is useful in the investigation of email problems.
-
SMTP Delivery
An introduction to SMTP Delivery and how to use it.
-
Send email from any connection - Mac Mail (OS X Lion 10.7)
How to enable SMTP Authentication on Mac Mail for OS X Lion 10.7.
-
Send email from any connection - Microsoft Outlook 2007
How to enable SMTP Authentication on Microsoft Outlook 2007.
-
Send email from any connection - Microsoft Outlook 2010
How to enable SMTP Authentication on Microsoft Outlook 2010.
-
Send email from any connection - Mozilla Thunderbird
How to enable SMTP Authentication on Mozilla Thunderbird.
-
Send email from any connection - Windows 8 Mail
How to enable SMTP Authentication on Windows 8 Mail.
-
Send email from any connection - Windows Live Mail 2011
How to enable SMTP Authentication on Windows Live Mail 2011.
-
Setting up your Webmail Spam folder
A guide to setting up the Spam folder in Webmail.
The articles in this archive may contain information that's not up-to-date - more info