Email setup - Mac Mail (OS X Lion 10.7)

Select your provider

Plusnet Force9 Free-Online

In this guide we'll show you how to set up a new email account on Mac Mail version 5.1 (Included with Mac OS X 10.7).

You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

  1. If this is the first time you've opened Mail, the Welcome to Mail window will appear automatically (continue to step 2).

    Otherwise, go to File on the Mac Mail menu bar and select Add Account...

    File > > Add Account...
  2. Fill in your Full Name, Email Address and Password. If you need help with these, there's more detail underneath the screenshot.

    Setup Wizard - Enter email address
    • Full name: Enter your name (or the name you'd like people to see when you send them email)
    • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don't know what this is)

      Your email username and password

      Setting up for the first time?

      • Email username: Your Account username
      • Email password: Your Account password

      Your Account username and password are the ones you log in to this website with.

      Setting up an additional Plusnet email address?

      • Email username: Your mailbox username (in the format username+mailboxname)
      • Email password: Your mailbox password

      If you're not sure what these are, check the email we sent after the new address was created.

    Press Continue to go to the next step.

  3. Now fill in the Incoming Mail Server details. If you need help with these, there's more detail underneath the screenshot.

    Fill in the Incoming Mail Server details.
    • Account Type: Select either POP or IMAP from the dropdown list (I don't know what to choose)

      Should I choose POP3 or IMAP?

      It's up to you! Below are the main differences between the two.

      If you're likely to be checking your email from multiple places or devices (e.g. Your computer, a smartphone, webmail while at work), go with IMAP.

      If you're only likely to be checking from one machine (e.g. your desktop or laptop at home), go for POP3

      POP3 IMAP

      Everything sent to your email address is stored on our mail system until you connect and download it with your mail program.

      As messages are downloaded to your computer, they are removed from our mail system. After downloading, messages are stored on your computer until you delete them.

      With POP3, your messages are kept in one place and you can read messages (that you've already downloaded) when you're not connected to the Internet.

      Everything sent to your email address is stored on our mail system until you delete it. For this reason, IMAP is better if you need check your mail from other computers or devices.

      Any changes made to your messages (moving them between folders, marking them as read, deleting, etc) will be seen immediately on every computer or device that you check your email with.

      As your messages are kept on our mail system, you'll need to be connected to the Internet to read them.

    • Description: Enter a useful description of the email address you're setting up (e.g. Mums email). You can put whatever you want here
    • Incoming mail server: For POP, this is mail.plus.net, for IMAP this is imap.plus.net
    • User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

    When you've finished entering these details, click Continue.

  4. Make sure Use Secure Sockets Layer (SSL) is unticked, Authentication is set to Password and click Continue.

    Make sure Use Secure Sockets Layer (SSL) is unticked, Authentication is set to Password and click Continue.
  5. Now fill in the Outgoing Mail Server details. If you need help with these, there's more detail underneath the screenshot.

    Now fill in the Outgoing Mail Server details. If you need help with these, there's more detail underneath the screenshot.
    • Description: Enter a useful description for the server (e.g. Plusnet relay). You can put whatever you like here
    • Outgoing Mail Server: relay.plus.net

    If you want to use authentication when sending mail (you don't have to), tick Use Authentication and enter your Account Username and password.

    When you've done this click Continue.

  6. You may see a warning screen like the one below, click Continue.

    You may see a warning screen like the one below, click Continue.
  7. You'll see a summary of the details you've just entered.

    To finish, make sure that Take account online is ticked and click Create.

    To finish, make sure that Take account online is ticked and click Create.
  8. That's all you need to do. Click Get Mail and your email will be downloaded to your Inbox.

In this guide we'll show you how to set up a new email account on Mac Mail version 5.1 (Included with Mac OS X 10.7).

You can use these instructions to set up email for your Force9 email address or email for a domain hosted on your account.

  1. If this is the first time you've opened Mail, the Welcome to Mail window will appear automatically (continue to step 2).

    Otherwise, go to File on the Mac Mail menu bar and select Add Account...

    File > > Add Account...
  2. Fill in your Full Name, Email Address and Password. If you need help with these, there's more detail underneath the screenshot.

    Setup Wizard - Enter email address
    • Full name: Enter your name (or the name you'd like people to see when you send them email)
    • Email Address: Enter the address you're setting up, this could be a Force9 address (yourname@username.force9.net) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don't know what this is)

      Your email username and password

      Setting up for the first time?

      • Email username: Your Account username
      • Email password: Your Account password

      Your Account username and password are the ones you log in to this website with.

      Setting up an additional Plusnet email address?

      • Email username: Your mailbox username (in the format username+mailboxname)
      • Email password: Your mailbox password

      If you're not sure what these are, check the email we sent after the new address was created.

    Press Continue to go to the next step.

  3. Now fill in the Incoming Mail Server details. If you need help with these, there's more detail underneath the screenshot.

    Fill in the Incoming Mail Server details.
    • Account Type: Select either POP or IMAP from the dropdown list (I don't know what to choose)

      Should I choose POP3 or IMAP?

      It's up to you! Below are the main differences between the two.

      If you're likely to be checking your email from multiple places or devices (e.g. Your computer, a smartphone, webmail while at work), go with IMAP.

      If you're only likely to be checking from one machine (e.g. your desktop or laptop at home), go for POP3

      POP3 IMAP

      Everything sent to your email address is stored on our mail system until you connect and download it with your mail program.

      As messages are downloaded to your computer, they are removed from our mail system. After downloading, messages are stored on your computer until you delete them.

      With POP3, your messages are kept in one place and you can read messages (that you've already downloaded) when you're not connected to the Internet.

      Everything sent to your email address is stored on our mail system until you delete it. For this reason, IMAP is better if you need check your mail from other computers or devices.

      Any changes made to your messages (moving them between folders, marking them as read, deleting, etc) will be seen immediately on every computer or device that you check your email with.

      As your messages are kept on our mail system, you'll need to be connected to the Internet to read them.

    • Description: Enter a useful description of the email address you're setting up (e.g. Mums email). You can put whatever you want here
    • Incoming mail server: For POP, this is mail.force9.net, for IMAP this is imap.force9.net
    • User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

    When you've finished entering these details, click Continue.

  4. Make sure Use Secure Sockets Layer (SSL) is unticked, Authentication is set to Password and click Continue.

    Make sure Use Secure Sockets Layer (SSL) is unticked, Authentication is set to Password and click Continue.
  5. Now fill in the Outgoing Mail Server details. If you need help with these, there's more detail underneath the screenshot.

    Now fill in the Outgoing Mail Server details. If you need help with these, there's more detail underneath the screenshot.
    • Description: Enter a useful description for the server (e.g. Plusnet relay). You can put whatever you like here
    • Outgoing Mail Server: relay.force9.net

    If you want to use authentication when sending mail (you don't have to), tick Use Authentication and enter your Account Username and password.

    When you've done this click Continue.

  6. You may see a warning screen like the one below, click Continue.

    You may see a warning screen like the one below, click Continue.
  7. You'll see a summary of the details you've just entered.

    To finish, make sure that Take account online is ticked and click Create.

    To finish, make sure that Take account online is ticked and click Create.
  8. That's all you need to do. Click Get Mail and your email will be downloaded to your Inbox.

In this guide we'll show you how to set up a new email account on Mac Mail version 5.1 (Included with Mac OS X 10.7).

You can use these instructions to set up email for your Free-Online email address or email for a domain hosted on your account.

  1. If this is the first time you've opened Mail, the Welcome to Mail window will appear automatically (continue to step 2).

    Otherwise, go to File on the Mac Mail menu bar and select Add Account...

    File > > Add Account...
  2. Fill in your Full Name, Email Address and Password. If you need help with these, there's more detail underneath the screenshot.

    Setup Wizard - Enter email address
    • Full name: Enter your name (or the name you'd like people to see when you send them email)
    • Email Address: Enter the address you're setting up, this could be a Free-Online address (yourname@username.free-online.co.uk) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don't know what this is)

      Your email username and password

      Setting up for the first time?

      • Email username: Your Account username
      • Email password: Your Account password

      Your Account username and password are the ones you log in to this website with.

      Setting up an additional Plusnet email address?

      • Email username: Your mailbox username (in the format username+mailboxname)
      • Email password: Your mailbox password

      If you're not sure what these are, check the email we sent after the new address was created.

    Press Continue to go to the next step.

  3. Now fill in the Incoming Mail Server details. If you need help with these, there's more detail underneath the screenshot.

    Fill in the Incoming Mail Server details.
    • Account Type: Select either POP or IMAP from the dropdown list (I don't know what to choose)

      Should I choose POP3 or IMAP?

      It's up to you! Below are the main differences between the two.

      If you're likely to be checking your email from multiple places or devices (e.g. Your computer, a smartphone, webmail while at work), go with IMAP.

      If you're only likely to be checking from one machine (e.g. your desktop or laptop at home), go for POP3

      POP3 IMAP

      Everything sent to your email address is stored on our mail system until you connect and download it with your mail program.

      As messages are downloaded to your computer, they are removed from our mail system. After downloading, messages are stored on your computer until you delete them.

      With POP3, your messages are kept in one place and you can read messages (that you've already downloaded) when you're not connected to the Internet.

      Everything sent to your email address is stored on our mail system until you delete it. For this reason, IMAP is better if you need check your mail from other computers or devices.

      Any changes made to your messages (moving them between folders, marking them as read, deleting, etc) will be seen immediately on every computer or device that you check your email with.

      As your messages are kept on our mail system, you'll need to be connected to the Internet to read them.

    • Description: Enter a useful description of the email address you're setting up (e.g. Mums email). You can put whatever you want here
    • Incoming mail server: For POP, this is mail.free-online.net, for IMAP this is imap.free-online.net
    • User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

    When you've finished entering these details, click Continue.

  4. Make sure Use Secure Sockets Layer (SSL) is unticked, Authentication is set to Password and click Continue.

    Make sure Use Secure Sockets Layer (SSL) is unticked, Authentication is set to Password and click Continue.
  5. Now fill in the Outgoing Mail Server details. If you need help with these, there's more detail underneath the screenshot.

    Now fill in the Outgoing Mail Server details. If you need help with these, there's more detail underneath the screenshot.
    • Description: Enter a useful description for the server (e.g. Plusnet relay). You can put whatever you like here
    • Outgoing Mail Server: relay.free-online.net

    If you want to use authentication when sending mail (you don't have to), tick Use Authentication and enter your Account Username and password.

    When you've done this click Continue.

  6. You may see a warning screen like the one below, click Continue.

    You may see a warning screen like the one below, click Continue.
  7. You'll see a summary of the details you've just entered.

    To finish, make sure that Take account online is ticked and click Create.

    To finish, make sure that Take account online is ticked and click Create.
  8. That's all you need to do. Click Get Mail and your email will be downloaded to your Inbox.