Email setup - Microsoft Outlook 2007
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This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.
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If you need help setting up Outlook 2007, watch our help video or follow the steps below.
If this is the first time you've opened Outlook 2007, the Welcome to Outlook 2007 Startup window will appear automatically. Click Next twice and continue to step 3.
Otherwise, go to Tools on the top bar and select Email Accounts.
Make sure the Email tab is selected and click New...
Select Manually configure server settings or additional server types and click Next.
Select Microsoft Exchange, POP3, IMAP or HTTP and click Next.
Fill in your account details (see below the screenshot if you need help with this).
- Your Name: Enter your name (or the name you'd like people to see when you send them email)
- E-mail Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
- Account Type: Select either POP3 or IMAP from the dropdown list (I don't know what to choose)
Should I choose POP3 or IMAP?
It's up to you! Below are the main differences between the two.
If you're likely to be checking your email from multiple places or devices (e.g. Your computer, a smartphone, webmail while at work), go with IMAP.
If you're only likely to be checking from one machine (e.g. your desktop or laptop at home), go for POP3
POP3 IMAP Everything sent to your email address is stored on our mail system until you connect and download it with your mail program.
As messages are downloaded to your computer, they are removed from our mail system. After downloading, messages are stored on your computer until you delete them.
With POP3, your messages are kept in one place and you can read messages (that you've already downloaded) when you're not connected to the Internet.
Everything sent to your email address is stored on our mail system until you delete it. For this reason, IMAP is better if you need check your mail from other computers or devices.
Any changes made to your messages (moving them between folders, marking them as read, deleting, etc) will be seen immediately on every computer or device that you check your email with.
As your messages are kept on our mail system, you'll need to be connected to the Internet to read them.
- Incoming mail server: For POP3, this is mail.plus.net, for IMAP this is imap.plus.net
- Outgoing mail server (SMTP): relay.plus.net
- User name & Password: Use the username and password for this email address (I don't know what these are)
Your email username and password
Setting up for the first time?
- Email username: Your Account username
- Email password: Your Account password
Your Account username and password are the ones you log in to this website with.
Setting up an additional Plusnet email address?
- Email username: Your mailbox username (in the format username+mailboxname)
- Email password: Your mailbox password
If you're not sure what these are, check the email we sent after the new address was created.
Click Next when you've finished entering these details.
There are no more settings to enter so click Finish.
Click the Send/Receive button and your email will be downloaded to your Inbox.
This is an archived article and may contain information that's not up-to-date - more info
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