About DNS server and website settings
DNS server and website setting FAQs
What settings should I use if I want to change my DNS server addresses?
DNS stands for domain name system. While we see domain names made up of letters and words in our browsers, our computers or devices see them as numbers (like the ones in the table below). DNS is the system that constantly works to change these numbers to readable letters and words. Your DNS is normally assigned to you automatically, but if you want to choose which DNS to use, here are the settings you'll need.
To set standard DNS server addresses | |
---|---|
Primary | 212.159.13.49 |
Secondary | 212.159.13.50 |
To set alternative DNS server addresses | |
Primary | 212.159.6.9 |
Secondary | 212.159.6.10 |
To set Plusnet Safeguard DNS server addresses | |
Primary | 213.120.234.42 |
Secondary | 213.120.234.42 |
Lost with the IT jargon? Check our guide about what is DNS to help you understand the basic stuff in plain English.
I've got a website hosted by Plusnet – what settings should I use?
If you've got a website that we host on our network, you'll need to make sure your settings match the ones below so you can change and update your site. You can do that using whichever software you use to build your site.
Your website | www.username.plus.com |
CGI | ccgi.username.plus.com |
FTP (uploading files) | ftp.plus.net |
CGI (uploading scripts) | cshell.plus.net |
For more help with that, take a look at our web space guides.
I'm still having problems – what can I do?
If changing these settings isn't working, check our service status page. There you'll find out about any current problems with the network or if we're about to do any maintenance work.
Was this article helpful?
Thanks!
Thanks. Your feedback is really appreciated and helps us to improve our help and support.
Search Help articles
Still need help?
Get in touch
-
Chat to us online
Online chat is currently unavailable, please choose another option.
Please enable functional cookies to use this feature. You can change your cookie settings at anytime.
Start chatYour browser's blocking online chat
To chat to us, please switch off any ad blocking software.
-
Give us a call
Our support phone lines are open 7 days a week.
Call us
Customer support
- 0800 432 0200 (from within in the UK)
- +44 345 140 0200 (from abroad)
7.30am - 10pm, every day Please have your username and password handy.
Business Customer support
- 0800 028 0282 (from within in the UK)
- +44 330 123 9123 (from abroad)
Open all day, every day. Please have your username and password handy.