Broadband problems and how to fix them
Something wrong with your connection?
There's a few simple checks you can do before getting in touch with us.
Watch our video or follow the steps below.
- Listen to your phone's dial tone.
- Make sure all the right wires are plugged in correctly.
- Plug your router into the master socket.
- If you need to use microfilters, make sure they're working.
We'll show you how to do all of this below.
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