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Summary

Monthly payment

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From

One-off payments

Reward card included
It's all yours to spend!
Amazon gift card
Amazon gift card to say thanks for signing up
cashback icon
Cashback to say thanks for signing up
Today's payment
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Monthly payment

  • months contract
  • no annual contract

Change package

Change call plan

Monthly payment total

£xx

One-off payment

One-off payment total

£xx

Included with your package

Summary

Monthly payment

From

From

One-off payments

Reward card included
It's all yours to spend!
Amazon gift card
Amazon gift card to say thanks for signing up
cashback icon
Cashback to say thanks for signing up
Today's payment
Continue order
Today's payment
Continue order

Broadband

Fix Broadband problems

Find out how to troubleshoot and quickly fix broadband problems or issues.

Quick fixes for broadband problems

Select your package and we’ll help fix issues with your service or connection. If you’re still struggling, report a problem by text and we’ll get you sorted.

Report a problem

Report a problem

Packages with a phone line

Fix problems

Packages with a phone line
Fix problems

Fix Full Fibre problems

Fix Full Fibre problems

Fibre without a phone line

Fix problems

Fibre without a phone line
Fix problems

All FAQ topics

More ways to get help

Plusnet community
Our customers always have tips to share.
Talk to our community

Contact our team
Message @Plusnet on X (formerly Twitter)
Or call 0330 1239 123

Sign Language service

Contact us using British Sign Language

My Account
Manage your bills, packages and details.
Sign into Broadband

Our award-winning, UK based customer support is available 7 days a week

0330 1239 123

8am - 8pm Monday to Sunday

0330 1239 123

8am - 8pm Monday to Sunday