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About us and Plusnet newsroom

Heard the news?

We're all about getting you to the good stuff. Find out who we are, what makes us tick, and catch up on the latest news and updates from Plusnet. It’s all right here.

Got a media enquiry? Contact us

About us

Massive value. Massive plus. That’s us.

We’ve been providing fast, reliable broadband since 1997, with a mission to make life more massive. It’s broadband with a good-deal glow, at prices that put money back in your pocket so you can spend elsewhere on things you care about.

Our roots are in Yorkshire, but our routers and packages can be found in homes all across the UK. You don't have to be from round here to join us. We'd love you to find your plus wherever you live.

It’s more than just broadband. It’s broadband that makes your money go even further.

Not sure if we’ve mentioned, but we’re award-winning

You’re in the home of multi award-winning broadband. Makes us feel warm and fuzzy that we’ve got everything you need, with little extra pluses to help make your day. 

We’re a Which? Recommended Broadband Provider 2026 and Uswitch Best Broadband Provider for Customer Service for the third year running. We’ve also been recognised by Ofcom, Expert Reviews, Choose, Broadband Genie and many more. Enough said. 

See our trophy cabinet

The numbers keep adding up

2 UK-based call centres. Here when you need us

29 years helping customers save more on their broadband 

36 customer service awards. Hassle free help from people who know their stuff 

Ready to give your broadband a lift?

It’s easy to switch

We make switching surprisingly undramatic and sort everything for you. Choose your deal and we’ll do the rest. What you waiting for? 

See our latest deals

More good stuff

Don’t miss your feel-good upgrade deals, Plusnet Perks and lots of little pluses with even more reasons to smile about.


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Our award-winning, UK based customer support is available 7 days a week

0330 1239 123

8am - 8pm Monday to Sunday

0330 1239 123

8am - 8pm Monday to Sunday