Why we’ll do you proud

At Plusnet we're all about providing great value broadband, mobile, TV and sport with award-winning customer service. Watch our video to find out about us, in just 59 seconds.

  • uSwitch Broadband and Mobile Awards 2019 - Best Provider Customer Service and Best SIM-only network
  •  - Broadband Genie Survey Awards - 2018
  • uSwitch Broadband and Mobile Awards 2018 - Broadband Provider of the Year, Best Value Broadband Provider & Best Provider Customer Service


We're proud to have lots of happy customers, and getting awards to recognise it is the cherry on the cake. Over the years we've received plenty of praise for our customer-focused approach.

See our awards
  • uSwitch Broadband and Mobile Awards 2019 - Best Provider Customer Service and Best SIM-only network
  •  - Which? Recommended Provider for TV and Broadband bundles – 2018
  •  - Broadband Genie Survey Awards - 2018

We won't compromise

At Plusnet we're driven and committed to always delivering great-value deals plus quality UK-based customer service 365 days a year.

Have a look at our Plusnet Perks to see all the advantages you can get as a customer.

We're straightforward and honest, and when you talk to us you won't find us reading from a script. Whether you're tech savvy or a technophobe, we'll talk to you as an individual, because we're individuals too.

UK based customer service

Giving back to the community

Based in Sheffield and Leeds, we're proud to work closely with our local communities. Our staff do lots of volunteering for charities across the region and we're particularly proud to support The Sheffield Children's Hospital.

We also want to give back to our customers in other ways, so from sponsoring the popular Yorkshire Marathon and thrilling GP2 racing, to partnering with the BFI and hosting fun Code Clubs at schools, we're aiming to inspire, encourage and entertain.

See how we work with our local communities
Some of our community sponsors
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Let's go back...

We've come a long way since our early days of selling dial up broadband in the '90s - and the Internet has changed massively too. One thing that has stayed the same is our commitment to offering a great service at a fair price.

See our history
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