SpeedTouch ST-510 1-port router - setup guide

Before you begin

This guide will take you through setting up your SpeedTouch router from scratch and applies to both Windows and Apple OS X systems.

Check the label on the bottom of your router and make sure it says ST510v6 in the top left corner (pictured below). If the label on your router says ST516v6, you need to follow the ST516 Connection guide.

Check the label on the bottom of your router and make sure it says ST510v6 in the top left corner

Check that you've got the following items:

Make sure you've got everything

  1. Ethernet cable
  2. SpeedTouch ST510v6 router
  3. Power supply
  4. Setup guide
  5. Microfilter
  6. Broadband cable

Microfilters already plugged in? Go to Connect your router and plug it in.

Plug a microfilter into each telephone socket you use in your property. If you had to unplug something you can plug it back into the Phone socket of the microfilter.

Phone sockets can be used by phones, alarm systems, fax machines and digital TV boxes, so make sure you don't miss anything out. Microfilters are essential for keeping your phone and Internet services from interfering with each other. Without microfilters you'll see poor speeds and connection drops.

  • You can use a microfilter before or after an extension lead, but not both
  • You can connect two devices to one microfilter if you use a phone adapter
  • If you need more microfilters, you can get them from most electrical stores and supermarkets
  • Don't plug a microfilter into the socket of another microfilter
  1. Plug the grey telephone cable into the microfilter socket marked DSL.
  2. Plug the other end of the grey telephone cable into the DSL socket on the back of the router.
  3. Connect the power adapter and switch the router on with the power button at the back.
  4. The power light will initially be red and the Broadband light will flash. Wait until they stop flashing and turn solid green before proceeding to the next section.
  1. Plug the yellow Ethernet cable into the Ethernet socket on the back of your router.
  2. Plug the other end of the Ethernet cable into your computer's Ethernet socket.
  3. The Ethernet light on the front of the router will now light up.

Now that your router is installed, you'll need to configure it.

Open your web browser and you'll see the Thomson ST510 Not Configured page.

Enter your Broadband Username and Password:

Click Connect when you've done this. After a few moments you'll be connected to Broadband - that's it!

Open your Web Browser, enter your Broadband Username and Password and click Connect.

If you're having problems after setting up, read our troubleshooting guide.

Resetting your router

If you have any problems setting up your SpeedTouch router, you can reset it and start again.

Use a paperclip, pen or pointed object to press into the reset pin hole on the back of the router. Keep the button pressed in for at least 7 seconds. When the power light goes red, release the button and wait until the power light turns green again.

You now need to apply your settings again. Follow this guide again from Connecting to the Internet.

Your router's lights

Here we'll explain what the different lights on the router mean:

Power Status
Off Router not powered, check power cable and button
Red Router is starting up, should turn green after a short while
Green Router is powered up
DSL Status
Off No DSL cable connected. Microfilter or phone line problem
Blinking Green Router is attempting to connect to the local telephone exchange
Green Connection is OK
Internet Status
Off No device connected
Green Device connected
Ethernet Status
Off No device connected
Green Device connected
Flashing Green Device sending / receiving data

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