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    Thinking of leaving Plusnet?

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    If you think you're paying too much, we'd like to turn that around so you stay with us. We’ve put together some special deals just for you.

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    Certain we’re not the one for you?

    That’s a real shame, but we’ll make leaving as simple as possible for you.

    Move to a new provider

    For most moves you don't need to let us know. Just set everything up with them and they'll tell us when to switch your Plusnet service off.

    Moving to Virgin? You will need to tell us. Your Plusnet account will only close once your new service has been set up.

    Just a note...

    Depending when your contract ends, you might need to pay a charge to leave early. To check your contract log into My Account or Contact Us.

    For more details see our Cancellation Policy.

    Still want to cancel your services? Let us know and we’ll take care of the rest. Call 0800 432 0200

    Full Fibre our fastest ever broadband

    Full Fibre is the UK's most reliable broadband with ultrafast speeds up to 900Mb. It's not available everywhere just yet, but we're on our way. Just one more reason to stick around.

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