Thinking of leaving Plusnet?

We're sorry you're thinking of leaving us. If there's anything wrong with your service, please give us a ring on 0800 731 7512. We might be able to make things better for you.

Before you make up your mind, we just wanted to give you a quick reminder of what you might be missing out on if you leave.

Special offers

Our prices are always affordable, but we often have special offers, too. If you'd like to speak with us about what we could offer, please call us on 0800 731 7512.

A choice of packages

If you feel like your broadband or phone package isn't working out for you anymore, feel free to get in touch. There might be something you prefer the sound of. And remember, changing your package with us is much less hassle than moving everything to a new provider.

It won't cost extra if you stay

If you're in a contract with us, bear in mind that you might need to pay to cancel your service. So you might want to check what you'll need to pay before you decide to leave.

You might lose any services included in or added to your package

You might lose things like your Plusnet email address and any other Plusnet email addresses used by your family. That would mean losing all your emails and any extra mailboxes, too. If you've got Plusnet Protect, that will stop too.

You can always get in touch

If you've got any questions at all, give us a call on 0800 731 7512. We're UK based and we'll do everything we can to help.