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  • months contract
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One-off payment

One-off payment total

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Summary

Monthly payment

    One-off payments

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    Amazon gift card
    Amazon gift card to say thanks for signing up
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    Today's payment
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    Today's payment
    Continue order

    Report a mobile problem

    We’re sorry you’re having a spot of bother with your Plusnet service. Don’t worry, just report your problem and we’ll check what’s going on and aim to have you sorted as quickly as we can.

    Report

    Choose the service you’re having an issue with. Report your problem by text or online using our troubleshooter. We’ll run tests to find out what’s causing the problem and explain how to easily fix it.

    Broadband

    Broadband

    Phone

    Phone

    BT Sport

    BT Sport

    TV

    TV

    Mobile

    Mobile

    Before you get in touch

    Got an issue that's causing a spot of bother? Take a look at our handy Help & Support guides they’re a great way to help you easily fix common problems.

    Before you get in touch

    Got an issue that's causing a spot of bother? Take a look at our handy Help & Support guides they’re a great way to help you easily fix common problems.

    Mobile

    If you’re having a problem with your Plusnet Mobile service, we’ve got lots of online guides that can help get you sorted. Take a look at our Mobile FAQs.

    Plusnet Community

    Chat to other customers in the Plusnet community. They're a friendly bunch and will always try to help you out. Visit the Plusnet Community.

    Twitter

    Send us a message on Twitter @Plusnet and we'll do our best to help get you sorted.

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    Talk to our Community

    We have a huge community of customers and tech experts who can help you.

    Talk to our Community

    Talk to our Community

    We have a huge community of customers and tech experts who can help you.

    Talk to our Community

    Get in touch

    Our support phone lines are open 7 days a week.

    Contact us

    Get in touch

    Our support phone lines are open 7 days a week.

    Contact us