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Monthly payment

  • a month for months, then
  • months contract
  • no annual contract

Monthly payment total

£xx

One-off payment

One-off payment total

£xx

Included with your package

Summary

Monthly payment

    One-off payments

    Plusnet Reward Card** to say thanks for signing up
    Amazon gift card to say thanks for signing up
    Cashback to say thanks for signing up
    Today's payment
    Today's payment

    Report a mobile problem

    We’re sorry you’re having a spot of bother with your Plusnet service. Don’t worry, just report your problem and we’ll check what’s going on and aim to have you sorted as quickly as we can.

    Before you start

    There could be network issue in your area, so before you get in touch, please and take a quick look at our - Service Status.

    Before you start

    There could be network issue in your area, so before you get in touch, please and take a quick look at our - Service Status.

    Report

    Choose the service you’re having an issue with. Report your problem by text or online using our troubleshooter. We’ll run tests to find out what’s causing the problem and explain how to easily fix it.

    Mobile

    If you’re having a problem with your Plusnet Mobile service, we’ve got lots of online guides that can help get you sorted. Take a look at our Mobile FAQs.

    In-App help

    Don't forget, if you've got the Plusnet Mobile App, you can get in-App help whenever you need it. If you've not got the App - it's free to download from Google Play or iPhone App Store.

    Download the Plusnet Mobile App

    Plusnet Community

    Chat to other customers in the Plusnet community. They're a friendly bunch and will always try to help you out. Visit the Plusnet Community.

    Twitter

    Send us a message on Twitter @Plusnet and we'll do our best to help get you sorted.

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