Change call plan
Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want.
We’re sorry you’re having a spot of bother with your Plusnet service. Don’t worry, just report your problem and we’ll check what’s going on and aim to have you sorted as quickly as we can.
Choose the service you’re having an issue with. Report your problem by text. We’ll run tests to find out what’s causing the problem and explain how to easily fix it.
Got an issue that's causing a spot of bother? Take a look at our handy Help & Support guides they’re a great way to help you easily fix common problems.
If you’re having a problem with your Plusnet Mobile service, we’ve got lots of online guides that can help get you sorted. Take a look at our Mobile FAQs.
Chat to other customers in the Plusnet community. They're a friendly bunch and will always try to help you out. Visit the Plusnet Community.
Send us a message on Twitter @Plusnet and we'll do our best to help get you sorted.
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