Call costs

Prices for calls to UK, mobile and international numbers

These tariffs are in effect from 1st July 2015.

For details of our old Plusnet Essential tariff (withdrawn from sale to new customers on 17th April 2009), please see our Plusnet Essential product archive.

All call charges shown here are pence per minute and include VAT.

Price changes - 2nd September 2015

New pricing will apply from 2nd September 2015 as set out below

  • Line rental will increase from £15.95 per month or £15.99 per month to £16.99 per month
  • Line Rental Saver will increase from £155.88 for 12 months to £185.88 for 12 months (for those customers signing up or renewing Line Rental Saver from 2nd September)
  • Evening and Weekends will increase from £2.00 per month to £3.00 per month
  • Anytime with and without 25% off international destinations will increase from £5.00 per month to £6.00 per month
  • Anytime International 300 will increase from £7.00 per month to £7.50 per month
  • Our call set up fee will increase from 15p to 16p per call
  • Geographic calls to 01, 02 and 03 numbers will increase to 10p per minute and mobile calls to 13p per minute
  • Postage & Packaging will increase from £5.99 to £6.99 (excluding YouView+ set top box at £7.99)
  • Our early termination charges will change. How much depends on your package.
  • Some of our call rates will change
  • For more details on the price changes see our FAQ

Plusnet Residential Price Changes FAQ

We recently sent you an email telling you about some changes we're making to our pricing, which will come into effect on 2nd September 2015. Here are the details of everything that's happening.

Which services are affected?

The changes apply to Plusnet home phone packages, postage and packaging and early termination charges, and will come into effect on the 2nd September 2015. Take a look at the rest of the FAQs to see what's involved.

What changes are you making to line rental?

The price of our £15.95 line rental packages will increase by £1.05 to £16.99 a month.

The price of our £15.99 line rental packages will increase by £1.00 to £16.99 a month.

The cost of renewing or taking Line Rental Saver on or after 2nd September 2015 will be £185.88, equivalent to £15.49 a month, which equates to a saving of £18 a year.

What changes are you making to call plan prices?

These are the changes we're making to our paid for call plans;

Current charge (per month) Charge (per month) from 2nd September 2015
Evening & Weekends (if not included in your line rental) £2.00 £3.00
Anytime £5.00 £6.00
Anytime International £7.00 £7.50

What changes are you making to individual call charges?

Charges have gone up for the call set-up fee (where applicable) and calls to 01, 02, and 03, numbers. See the table below for details;

Current charge Charge from 2nd September 2015
Call Set Up Fee 15.00p per call 16.00p per call
01,02,03 9.00p per minute 10.00p per minute
Mobile 12p per minute 13p per minute

What are the changes to the International Calls?

Here are the price changes to calls to the top 35 international destinations;

Top 35 destinations Charges from 2nd September, pence per minute
Country fixed weekday fixed evening & weekend mobile weekday mobile evening & weekend
Australia 35.2 15.4 68.7 48.9
Austria 39.9 35.3 73.4 68.8
Azores 33.7 28.2 67.1 61.6
Belgium 26.8 15.4 60.3 48.9
Canada 22 14.3 23.8 15.4
Canary Islands 32 26.3 65.5 56.1
China 32.5 29.5 65.9 62.9
Christmas Islands 35.2 15.4 68.7 48.9
Cocos Islands 35.2 15.4 68.7 48.9
Cyprus 35.2 29.6 68.7 63.1
Czech Republic 38 33.7 71.5 67.2
Denmark 28.9 15.4 62.3 48.8
France 26.8 15.4 60.3 48.9
Germany 26.8 15.4 60.3 48.9
Greece 19 14.3 54 48.9
Hungary 38 33.7 71.5 67.2
India 36.6 32.1 70.1 65.6
Ireland (Republic of) 21 14.5 55.8 48.9
Italy 32 15.4 65.5 48.9
Japan 13.4 9.2 46.9 42.7
Korea Republic 93.3 88.1 126.8 121.6
Luxembourg 26.1 24.4 59.5 57.8
Madeira 33.7 28.2 67.1 61.6
Malaysia 59.5 55.2 93 88.7
Netherlands 26.8 15.4 60.3 48.9
New Zealand 42 31.4 79 67.5
Pakistan 36.6 32.1 70.1 65.6
Poland 39.9 35.3 73.4 68.8
Portugal 33.7 28.2 67.1 61.6
Singapore 26.8 21.4 60.3 54.9
Spain 32 15.4 65.5 48.9
Sweden 26.8 24.3 60.3 57.8
Switzerland 26.8 15.4 60.3 48.9
Taiwan 93.3 88.1 126.8 121.6
USA 21 14.5 22.3 15.4

What other changes are you making?

The cost of postage and packaging will increase by £1 to £6.99, but the cost for sending YouView+ boxes will remain the same at £7.99.

Early termination charges are also changing. These charges are incurred when you terminate your contract within the minimum term, and are calculated according to which service you have, along with the amount of time remaining on your contract. You can see the details below;

New charge per month remaining from 2nd September 2015
Unlimited (Copper) without Phone £6.08
Unlimited Fibre without Phone £7.36
Unlimited Fibre Extra without Phone £8.70
Unlimited (Copper) with Phone £4.00
Unlimited Fibre with Phone £5.28
Unlimited Fibre Extra with Phone £6.61
Essentials (Copper) with Phone £4.01
Essentials Fibre with Phone £8.78
Unlimited Fibre (Legacy £19.99) with Phone £8.63
Home Phone £6.75

Call plan details

Below are the details for the Weekends call plan, including Plusnet Weekends and Talk Weekends.

UK landlinesInclusive at weekends
UK Mobiles100 inclusive minutes available for £3 per month (for packages taken on or after 8th May 2013)
Non-geographical numbers (0845 & 0870)Inclusive at weekends
(Calling cards, indirect access and dial-up Internet numbers are excluded)
Plusnet to Plusnet callsInclusive at all times
Calls to Plusnet supportFree at all times

UK call rates

These are the standard rates for UK calls to landlines and mobiles. UK rates include calls to the Channel Islands.

Number Rate at all times
01, 02, 03 9p
All mobile networks 12p
Access charge 084, 087, 09 and 118 9.58p*

* Calls to service numbers beginning 084, 087, 09 and 118 consist of a 9.58p access charge from Plusnet, plus a service charge set by the organisation you called. See Service number call rates.

Customers who took phone before 10th June 2014 and have not changed product are charged 9.58p for calls to 01, 02, 03 numbers.

International call rates

These are the standard rates for international calls to landlines and mobiles.

Sorry, there are no countries beginning with .

Below are the results of your search. Click here to view all countries.

 Landline ratesMobile / Premium rates
CountryDaytimeEveningWeekendDaytimeEveningWeekend
Afghanistan141.50135.10135.10172.20165.80165.80
Albania53.7047.8047.8084.4078.5078.50
Algeria53.7047.8047.8084.4078.5078.50
Andorra46.3036.7036.7077.0067.4067.40
Angola106.90102.10102.10137.60132.80132.80
Anguilla82.4070.2070.20113.10100.90100.90
Antarctica Australian169.20161.69161.69169.20161.69161.69
Antigua and Barbuda28.2025.5025.5058.9056.2056.20
Argentina103.2083.5083.50133.90114.20114.20
Armenia106.90102.10102.10137.60117.90117.90
Aruba80.8064.9064.90111.5095.6095.60
Ascension Island106.90102.10102.10106.90102.10102.10
Australia32.2914.1014.1063.0044.8044.80
Austria36.6032.2932.2967.3063.0063.00
Azerbaijan63.8057.4057.4094.5088.1088.10
Azores30.9025.8025.8061.6056.5056.50
Bahamas82.4070.2070.2082.4070.2070.20
Bahrain106.9087.2087.20137.60117.90117.90
Bangladesh32.0028.1028.1062.7058.8058.80
Barbados31.2028.3028.3061.9059.0059.00
Belarus67.5060.7060.7098.2091.4091.40
Belgium24.6014.1014.1055.3044.8044.80
Belize106.9087.2087.20137.60117.90117.90
Benin103.2083.5083.50133.90114.20114.20
Bermuda28.2025.5025.5058.9056.2056.20
Bhutan85.6080.8080.80116.30111.50111.50
Bolivia106.90102.10102.10137.60132.80132.80
Bosnia53.7047.8047.8084.4078.5078.50
Botswana103.2083.5083.50133.90114.20114.20
Brazil114.7092.8092.80145.40123.50123.50
Brunei Darussalam85.6080.8080.80116.30111.50111.50
Bulgaria56.8050.6050.6087.5081.3081.30
Burkina Faso106.90102.10102.10137.60132.80132.80
Burundi106.90102.10102.10137.60132.80132.80
Cambodia246.40240.00240.00277.10270.70270.70
Cameroon103.2083.5083.50133.90114.20114.20
Canada21.8014.1014.1021.8014.1014.10
Canary Islands29.4024.1024.1060.1051.4051.40
Cape Verde106.90102.10102.10137.60132.80132.80
Cayman Islands82.4070.2070.20113.10100.90100.90
Central African Republic166.00159.10159.10166.00159.10159.10
Chad169.20161.69161.69169.20161.69161.69
Chatham Islands (NZ)41.8031.2031.2072.5061.9061.90
Chile103.2083.5083.50133.90114.20114.20
China29.8027.0027.0060.5057.7057.70
Christmas Islands32.2914.1014.1063.0044.8044.80
Cocos Islands32.2914.1014.1063.0044.8044.80
Colombia106.90102.10102.10137.60132.80132.80
Comoros141.50135.10135.10172.20165.80165.80
Cook Islands169.20161.69161.69169.20161.69161.69
Costa Rica103.2083.5083.50133.90114.20114.20
Cote D'Ivoire136.19110.60110.60166.90141.30141.30
Croatia53.7047.8047.8084.4078.5078.50
Cuba141.50135.10135.10172.20165.80165.80
Cyprus (Excl. North Cyprus)32.2927.1027.1063.0057.8057.80
Czech Republic34.9030.9030.9065.5961.6061.60
Democratic Republic of the Congo (formerly Zaire)106.90102.10102.10137.60132.80132.80
Denmark26.5014.1014.1057.2044.8044.80
Diego Garcia217.60211.80211.80217.60211.80211.80
Djibouti106.90102.10102.10137.60132.80132.80
Dominica96.3080.8080.80127.00111.50111.50
Dominican Republic82.4070.2070.20113.10100.90100.90
East Timor246.40240.00240.00277.10270.70270.70
Ecuador106.90102.10102.10137.60132.80132.80
Egypt112.2096.9096.90142.90127.60127.60
El Salvador136.19110.60110.60166.90141.30141.30
Equatorial Guinea141.50135.10135.10172.20165.80165.80
Eritrea136.19110.60110.60166.90141.30141.30
Estonia63.8057.4057.4094.5088.1088.10
Ethiopia136.19110.60110.60166.90141.30141.30
Falkland Islands106.90102.10102.10106.90102.10102.10
Faroe Islands46.3036.7036.7077.0067.4067.40
Fiji106.90102.10102.10137.60132.80132.80
Finland34.9030.9030.9065.5961.6061.60
France24.6014.1014.1055.3044.8044.80
French Guiana141.50135.10135.10172.20165.80165.80
French Polynesia217.60211.80211.80248.30242.50242.50
Gabon103.2083.5083.50133.90114.20114.20
Gambia109.3088.4088.40140.00119.10119.10
Georgia80.8064.9064.90111.5095.6095.60
Germany24.6014.1014.1055.3044.8044.80
Ghana114.7092.8092.80145.40123.50123.50
Gibraltar29.2024.4024.4059.9055.1055.10
Greece18.8014.1014.1049.5044.8044.80
Greenland106.90102.10102.10137.60132.80132.80
Grenada28.2025.5025.5058.9056.2056.20
Guadeloupe106.9087.2087.20137.60117.90117.90
Guam141.50135.10135.10141.50135.10135.10
Guatemala103.2083.5083.50133.90114.20114.20
Guinea106.90102.10102.10137.60132.80132.80
Guinea Bissau169.20161.69161.69169.20161.69161.69
Guyana136.19110.60110.60166.90141.30141.30
Haiti127.70102.70102.70158.40133.40133.40
Honduras103.2083.5083.50133.90114.20114.20
Hong Kong15.1010.6010.6015.1010.6010.60
Hungary34.9030.9030.9065.5961.6061.60
Iceland53.7047.8047.8084.4078.5078.50
India33.6029.4029.4064.3060.1060.10
Indonesia83.5080.8080.80114.20111.50111.50
Iran144.19117.10117.10174.90147.80147.80
Iraq136.19110.60110.60166.90141.30141.30
Ireland (Republic of)20.5014.1014.1051.2044.8044.80
Israel70.9063.8063.80101.6094.5094.50
Italy29.4014.1014.1060.1044.8044.80
Jamaica31.2028.3028.3061.9059.0059.00
Japan12.308.408.4043.0039.1039.10
Jordan133.00114.40114.40163.69145.10145.10
Kazakhstan83.5078.7078.70114.20109.40109.40
Kenya114.7092.8092.80145.40123.50123.50
Kiribati169.20161.69161.69169.20161.69161.69
Korea North169.20161.69161.69169.20161.69161.69
Korea Republic85.6080.8080.80116.30111.50111.50
Kuwait106.9087.2087.20137.60117.90117.90
Kyrgyzstan83.5078.7078.70114.20109.40109.40
Laos166.00159.10159.10196.70189.80189.80
Latvia63.8057.4057.4094.5088.1088.10
Lebanon140.80121.10121.10171.50151.80151.80
Lesotho103.2083.5083.50133.90114.20114.20
Liberia103.2083.5083.50133.90114.20114.20
Libya53.7047.8047.8084.4078.5078.50
Liechtenstein23.9022.8022.8054.6053.5053.50
Lithuania63.8057.4057.4094.5088.1088.10
Luxembourg23.9022.3022.3054.6053.0053.00
Macao85.6080.8080.80116.30111.50111.50
Macedonia53.7047.8047.8084.4078.5078.50
Madagascar106.90102.10102.10137.60132.80132.80
Madeira30.9025.8025.8061.6056.5056.50
Malawi103.2083.5083.50133.90114.20114.20
Malaysia54.6050.6050.6085.3081.3081.30
Maldive Islands106.90102.10102.10137.60132.80132.80
Mali106.90102.10102.10137.60132.80132.80
Malta34.9030.9030.9065.5961.6061.60
Marshall Islands169.20161.69161.69169.20161.69161.69
Martinique106.9087.2087.20137.60117.90117.90
Mauritania141.50135.10135.10172.20165.80165.80
Mauritius144.19117.10117.10174.90147.80147.80
Mayotte136.19110.60110.60166.90141.30141.30
Mexico85.6080.8080.80116.30111.50111.50
Micronesia169.20161.69161.69169.20161.69161.69
Moldova80.8064.9064.90111.5095.6095.60
Monaco43.6034.0034.0074.3064.7064.70
Mongolia166.00159.10159.10196.70189.80189.80
Montenegro53.7047.8047.8084.4078.5078.50
Montserrat96.3080.8080.80127.00111.50111.50
Morocco56.8050.6050.6087.5081.3081.30
Mozambique106.90102.10102.10137.60132.80132.80
Myanmar141.50135.10135.10172.20165.80165.80
Namibia103.2083.5083.50133.90114.20114.20
Nauru169.20161.69161.69169.20161.69161.69
Nepal85.6080.8080.80116.30111.50111.50
Netherlands24.6014.1014.1055.3044.8044.80
Netherlands Antilles80.8064.9064.90111.5095.6095.60
New Caledonia217.60211.80211.80248.30242.50242.50
New Zealand41.8031.2031.2072.5061.9061.90
Nicaragua136.19110.60110.60166.90141.30141.30
Niger106.90102.10102.10137.60132.80132.80
Nigeria92.8087.4087.40123.50118.10118.10
Niue Island166.00159.10159.10166.00159.10159.10
Norfolk Island141.50135.10135.10141.50135.10135.10
Northern Mariana Islands136.19110.60110.60136.19110.60110.60
Norway32.2914.1014.1063.0044.8044.80
Oman113.2092.3092.30143.90123.00123.00
Pakistan33.6029.4029.4064.3060.1060.10
Palau169.20161.69161.69169.20161.69161.69
Palestine63.8057.4057.4094.5088.1088.10
Panama103.2083.5083.50133.90114.20114.20
Papua New Guinea106.90102.10102.10137.60132.80132.80
Paraguay103.2083.5083.50133.90114.20114.20
Peru103.2083.5083.50133.90114.20114.20
Philippines95.1089.9089.90125.80120.60120.60
Poland36.6032.2932.2967.3063.0063.00
Portugal30.9025.8025.8061.6056.5056.50
Puerto Rico62.2053.7053.7062.2053.7053.70
Qatar113.2092.3092.30143.90123.00123.00
Republic of the Congo141.50135.10135.10172.20165.80165.80
Reunion106.90102.10102.10137.60132.80132.80
Rodrigues Island141.50135.10135.10141.50135.10135.10
Romania67.5060.7060.7098.2091.4091.40
Ross Island82.4070.2070.2082.4070.2070.20
Russia Federation70.9063.8063.80101.6094.5094.50
Rwanda106.90102.10102.10137.60132.80132.80
Samoa (US)169.20161.69161.69169.20161.69161.69
Samoa (West)217.60211.80211.80248.30242.50242.50
San Marino53.7047.8047.8053.7047.8047.80
São Tomé and Príncipe169.20161.69161.69199.90192.40192.40
Saudi Arabia89.9072.0072.00120.60102.70102.70
Senegal136.19110.60110.60166.90141.30141.30
Serbia53.7047.8047.8084.4078.5078.50
Seychelles136.19110.60110.60166.90141.30141.30
Sierra Leone109.3088.4088.40140.00119.10119.10
Singapore24.6019.6019.6055.3050.3050.30
Slovak Republic32.9029.2029.2063.6059.9059.90
Slovenia53.7047.8047.8084.4078.5078.50
Solomon Islands169.20161.69161.69169.20161.69161.69
Somalia169.20161.69161.69199.90192.40192.40
South Africa70.9062.5062.50101.6093.2093.20
Spain29.4014.1014.1060.1044.8044.80
Sri Lanka108.1094.6094.60138.80125.30125.30
St Helena166.00159.10159.10166.00159.10159.10
St Kitts and Nevis82.4070.2070.20113.10100.90100.90
St Lucia28.2025.5025.5058.9056.2056.20
St Pierre and Miquelon82.4070.2070.20113.10100.90100.90
St Vincent82.4070.2070.20113.10100.90100.90
Sudan103.2083.5083.50133.90114.20114.20
Surinam161.19129.30129.30191.90160.00160.00
Swaziland103.2083.5083.50133.90114.20114.20
Sweden24.6022.3022.3055.3053.0053.00
Switzerland24.6014.1014.1055.3044.8044.80
Syria133.00114.40114.40163.69145.10145.10
Taiwan85.6080.8080.80116.30111.50111.50
Tajikistan106.90102.10102.10137.60132.80132.80
Tanzania103.2083.5083.50133.90114.20114.20
Thailand92.8089.9089.90123.50120.60120.60
Togolese Republic136.19110.60110.60166.90141.30141.30
Tokelau217.60211.80211.80217.60211.80211.80
Tonga166.00159.10159.10196.70189.80189.80
Trinidad & Tobago29.8027.0027.0060.5057.7057.70
Tunisia56.8050.6050.6087.5081.3081.30
Turkey (Incl. North Cyprus)32.2927.1027.1063.0057.8057.80
Turkmenistan100.5093.1093.10131.19123.80123.80
Turks & Caicos Islands96.3080.8080.80127.00111.50111.50
Tuvalu169.20161.69161.69169.20161.69161.69
Uganda103.2083.5083.50133.90114.20114.20
Ukraine63.8057.4057.4094.5088.1088.10
United Arab Emirates89.9072.0072.00120.60102.70102.70
Uruguay103.2083.5083.50133.90114.20114.20
USA20.5014.1014.1020.5014.1014.10
Uzbekistan83.5078.7078.70114.20109.40109.40
Vanuatu169.20161.69161.69199.90192.40192.40
Vatican City29.4014.1014.1060.1044.8044.80
Venezuela103.2083.5083.50133.90114.20114.20
Vietnam166.00159.10159.10196.70189.80189.80
Virgin Islands (UK)82.4070.2070.20113.10100.90100.90
Virgin Islands (US)82.4070.2070.2082.4070.2070.20
Wallis and Futuna Islands216.60205.90205.90216.60205.90205.90
Yemen136.19110.60110.60166.90141.30141.30
Zambia103.2083.5083.50133.90114.20114.20
Zimbabwe114.7092.8092.80145.40123.50123.50

Call charging rules

Call set up fees

A call set up fee of 15p is applied to chargeable calls unless stated otherwise on this page.

How we calculate call charges

  • Calls are subject to a minimum length of one minute and are rounded up to the next minute
  • If applicable, the set up fee is added
  • The total is rounded up to the nearest 1p

Fixed fee calls have a fixed-cost element for part (or all) of the call (e.g. 5p for the first 5 minutes or 25p per call). For calls to service numbers beginning 084, 087, 09 and 118 the access charge is rounded up to the nearest minute and the service charge is rounded up to the nearest second. There is no setup fee for these calls.

Time periods for calls

For Plusnet Home Phone packages, the following definitions are used to define inclusive call periods and the rates for chargeable calls.

Time period When it applies
Daytime Monday to Friday - 7am - 7pm
Evening Monday to Friday - 7pm - 7am
Weekends All day Saturday & Sunday

If a call crosses between time periods

  • Chargeable calls that cross time periods will be charged the relevant rates for each part of the call
  • Calls that cross between inclusive and chargeable time periods (in either direction) are charged at the relevant rate for the chargeable part of the call only, the call set up fee is not applied

Inclusive call length

  • Inclusive calls to UK numbers become chargeable after 60 minutes
  • Inclusive calls to international numbers become chargeable after 30 minutes
  • Calls to Plusnet Support are free for the duration of the call, regardless of length

Inclusive calls that become chargeable are charged at the relevant rate until the end of the call. The call set up fee is not applied.

Call features

Call features Monthly cost Single use cost (if not subscribed) Available in bundle
1471 Free   No
1471 Call return n/a 20p per use, plus the cost of the call if chargeable No
Voicemail (1571) Free   No
Voicemail Extra (Call Minder) £3.00   No
Reminder Call £2.50 (Unlimited use) 15p Yes
Call Waiting £2.50   Yes
Call Divert £2.50   Yes
Ringback £2.50 (unlimited use) 10p Yes
Anonymous Call Reject £4.00   No
Caller Display £0.99   Yes
Conference Calling n/a 40p No
Call feature bundles Price
2 Features £3.00
3 Features £4.50
4 Features £6.00
5 Features £7.50

Service number call rates

For details of our service number call rates prior to 1st July 2015, please click here.

Service numbers are defined as calls to non geographic numbers such as Premium Rate services, Directory Enquiries and calls to Internet Services. Calls of this type are charged in one of four ways:

  1. Calls that are charged by the length of time you are on the phone. The pence per minute price also varies according to the time of day.
  2. Calls that are charged by the length of time you are on the phone but where the rate you pay does not vary by the time of day.
  3. Calls that attract a one-off fee, and a pence per minute price which varies according to the time of day.
  4. Calls that attract a one-off fee irrespective of the length of time that you are on the phone. The charge may or may not vary according to the time of day.

How do I find the cost of a service number I called?

  1. Log in to Member Centre and click 'View my phone bill'.
  2. Choose the date of the bill you'd like to view.
  3. Click the 'Download a copy of your call information for this month' link at the bottom of the page.
  4. Match the destination to the tariff below.

Service Numbers beginning 084, 087, 09 and 118

Calls to these numbers consist of an access charge set by Plusnet (9.58p) and a service charge set by the organisation you are calling. There is no setup fee for calls to these numbers.

0845 Numbers (e.g. NGCS SC1-0845)

Destination Pence per minute
(from start of call)
Pence per minute
(after first 60 seconds)
Pence per call
NGCS SC1-0845 0.00 n/a n/a
NGCS SC2-0845 1.00 n/a n/a
NGCS SC3-0845 2.00 n/a n/a
NGCS SC4-0845 3.00 n/a n/a
NGCS SC5-0845 4.00 n/a n/a
NGCS SC6-0845 5.00 n/a n/a
NGCS SC7-0845 6.00 n/a n/a
NGCS SC8-0845 7.00 n/a n/a
NGCS SC46-0845 n/a n/a 5.00
NGCS SC74-0845 n/a 5.00 5.00
NGCS SC75-0845 n/a 10.00 10.00

0870 Numbers (e.g. NGCS SC1-0870)

Destination Pence per minute
(from start of call)
Pence per minute
(after first 60 seconds)
Pence per call
NGCS SC1-0870 0.00 n/a n/a
NGCS SC2-0870 1.00 n/a n/a
NGCS SC3-0870 2.00 n/a n/a
NGCS SC4-0870 3.00 n/a n/a
NGCS SC5-0870 4.00 n/a n/a
NGCS SC6-0870 5.00 n/a n/a
NGCS SC7-0870 6.00 n/a n/a
NGCS SC8-0870 7.00 n/a n/a
NGCS SC9-0870 8.00 n/a n/a
NGCS SC10-0870 9.00 n/a n/a
NGCS SC11-0870 10.00 n/a n/a
NGCS SC12-0870 11.00 n/a n/a
NGCS SC13-0870 12.00 n/a n/a
NGCS SC14-0870 13.00 n/a n/a
NGCS SC46-0870 n/a n/a 5.00
NGCS SC47-0870 n/a n/a 10.00
NGCS SC74-0870 n/a 5.00 5.00
NGCS SC75-0870 n/a 10.00 10.00

118DQ Numbers (e.g. NGCS SC1-118DQ)

Destination Pence per minute
(from start of call)
Pence per minute
(after first 60 seconds)
Pence per call
NGCS SC1-118DQ 0.00 n/a n/a
NGCS SC2-118DQ 1.00 n/a n/a
NGCS SC3-118DQ 2.00 n/a n/a
NGCS SC4-118DQ 3.00 n/a n/a
NGCS SC5-118DQ 4.00 n/a n/a
NGCS SC6-118DQ 5.00 n/a n/a
NGCS SC7-118DQ 6.00 n/a n/a
NGCS SC8-118DQ 7.00 n/a n/a
NGCS SC9-118DQ 8.00 n/a n/a
NGCS SC10-118DQ 9.00 n/a n/a
NGCS SC11-118DQ 10.00 n/a n/a
NGCS SC12-118DQ 11.00 n/a n/a
NGCS SC13-118DQ 12.00 n/a n/a
NGCS SC14-118DQ 13.00 n/a n/a
NGCS SC15-118DQ 15.00 n/a n/a
NGCS SC16-118DQ 20.00 n/a n/a
NGCS SC17-118DQ 25.00 n/a n/a
NGCS SC18-118DQ 30.00 n/a n/a
NGCS SC19-118DQ 35.00 n/a n/a
NGCS SC20-118DQ 36.00 n/a n/a
NGCS SC21-118DQ 40.00 n/a n/a
NGCS SC22-118DQ 45.00 n/a n/a
NGCS SC23-118DQ 46.00 n/a n/a
NGCS SC24-118DQ 50.00 n/a n/a
NGCS SC25-118DQ 55.00 n/a n/a
NGCS SC26-118DQ 60.00 n/a n/a
NGCS SC27-118DQ 65.00 n/a n/a
NGCS SC28-118DQ 70.00 n/a n/a
NGCS SC29-118DQ 75.00 n/a n/a
NGCS SC30-118DQ 80.00 n/a n/a
NGCS SC31-118DQ 90.00 n/a n/a
NGCS SC32-118DQ 95.00 n/a n/a
NGCS SC33-118DQ 99.00 n/a n/a
NGCS SC34-118DQ 100.00 n/a n/a
NGCS SC35-118DQ 110.00 n/a n/a
NGCS SC36-118DQ 120.00 n/a n/a
NGCS SC37-118DQ 145.00 n/a n/a
NGCS SC38-118DQ 150.00 n/a n/a
NGCS SC39-118DQ 155.00 n/a n/a
NGCS SC40-118DQ 180.00 n/a n/a
NGCS SC41-118DQ 200.00 n/a n/a
NGCS SC42-118DQ 220.00 n/a n/a
NGCS SC43-118DQ 250.00 n/a n/a
NGCS SC44-118DQ 300.00 n/a n/a
NGCS SC45-118DQ 360.00 n/a n/a
NGCS SC46-118DQ n/a n/a 5.00
NGCS SC47-118DQ n/a n/a 10.00
NGCS SC48-118DQ n/a n/a 15.00
NGCS SC49-118DQ n/a n/a 25.00
NGCS SC50-118DQ n/a n/a 30.00
NGCS SC51-118DQ n/a n/a 35.00
NGCS SC52-118DQ n/a n/a 40.00
NGCS SC53-118DQ n/a n/a 48.00
NGCS SC54-118DQ n/a n/a 50.00
NGCS SC55-118DQ n/a n/a 70.00
NGCS SC56-118DQ n/a n/a 75.00
NGCS SC57-118DQ n/a n/a 100.00
NGCS SC58-118DQ n/a n/a 145.00
NGCS SC59-118DQ n/a n/a 150.00
NGCS SC60-118DQ n/a n/a 200.00
NGCS SC61-118DQ n/a n/a 250.00
NGCS SC62-118DQ n/a n/a 300.00
NGCS SC63-118DQ n/a n/a 400.00
NGCS SC64-118DQ n/a n/a 500.00
NGCS SC65-118DQ n/a n/a 600.00
NGCS SC66-118DQ 155.00 n/a 77.00
NGCS SC67-118DQ 25.00 n/a 80.00
NGCS SC68-118DQ 139.00 n/a 399.00
NGCS SC69-118DQ 135.00 n/a 499.00
NGCS SC70-118DQ n/a 275.00 550.00
NGCS SC71-118DQ n/a 299.00 574.00
NGCS SC72-118DQ n/a 349.00 698.00
NGCS SC73-118DQ 250.00 n/a 0.00
NGCS SC74-118DQ 5.00 n/a 5.00
NGCS SC75-118DQ 10.00 n/a 10.00
NGCS SC76-118DQ 40.00 n/a 40.00
NGCS SC77-118DQ 70.00 n/a 70.00
NGCS SC78-118DQ 150.00 n/a 150.00
NGCS SC79-118DQ 200.00 n/a 200.00
NGCS SC80-118DQ n/a 257.00 445.00

INFORM Numbers (e.g. NGCS SC1-INFORM)

Destination Pence per minute
(from start of call)
Pence per minute
(after first 60 seconds)
Pence per call
NGCS SC1-INFORM 0.00 n/a n/a
NGCS SC2-INFORM 1.00 n/a n/a
NGCS SC3-INFORM 2.00 n/a n/a
NGCS SC4-INFORM 3.00 n/a n/a
NGCS SC5-INFORM 4.00 n/a n/a
NGCS SC6-INFORM 5.00 n/a n/a
NGCS SC7-INFORM 6.00 n/a n/a
NGCS SC8-INFORM 7.00 n/a n/a
NGCS SC9-INFORM 8.00 n/a n/a
NGCS SC10-INFORM 9.00 n/a n/a
NGCS SC11-INFORM 10.00 n/a n/a
NGCS SC12-INFORM 11.00 n/a n/a
NGCS SC13-INFORM 12.00 n/a n/a
NGCS SC14-INFORM 13.00 n/a n/a
NGCS SC46-INFORM n/a n/a 5.00
NGCS SC47-INFORM n/a n/a 10.00
NGCS SC74-INFORM n/a 5.00 5.00
NGCS SC75-INFORM n/a 10.00 10.00

PRS Numbers (e.g. NGCS SC1-PRS)

Destination Pence per minute
(from start of call)
Pence per minute
(after first 60 seconds)
Pence per call
NGCS SC1-PRS 0.00 n/a n/a
NGCS SC2-PRS 1.00 n/a n/a
NGCS SC3-PRS 2.00 n/a n/a
NGCS SC4-PRS 3.00 n/a n/a
NGCS SC5-PRS 4.00 n/a n/a
NGCS SC6-PRS 5.00 n/a n/a
NGCS SC7-PRS 6.00 n/a n/a
NGCS SC8-PRS 7.00 n/a n/a
NGCS SC9-PRS 8.00 n/a n/a
NGCS SC10-PRS 9.00 n/a n/a
NGCS SC11-PRS 10.00 n/a n/a
NGCS SC12-PRS 11.00 n/a n/a
NGCS SC13-PRS 12.00 n/a n/a
NGCS SC14-PRS 13.00 n/a n/a
NGCS SC15-PRS 15.00 n/a n/a
NGCS SC16-PRS 20.00 n/a n/a
NGCS SC17-PRS 25.00 n/a n/a
NGCS SC18-PRS 30.00 n/a n/a
NGCS SC19-PRS 35.00 n/a n/a
NGCS SC20-PRS 36.00 n/a n/a
NGCS SC21-PRS 40.00 n/a n/a
NGCS SC22-PRS 45.00 n/a n/a
NGCS SC23-PRS 46.00 n/a n/a
NGCS SC24-PRS 50.00 n/a n/a
NGCS SC25-PRS 55.00 n/a n/a
NGCS SC26-PRS 60.00 n/a n/a
NGCS SC27-PRS 65.00 n/a n/a
NGCS SC28-PRS 70.00 n/a n/a
NGCS SC29-PRS 75.00 n/a n/a
NGCS SC30-PRS 80.00 n/a n/a
NGCS SC31-PRS 90.00 n/a n/a
NGCS SC32-PRS 95.00 n/a n/a
NGCS SC33-PRS 99.00 n/a n/a
NGCS SC34-PRS 100.00 n/a n/a
NGCS SC35-PRS 110.00 n/a n/a
NGCS SC36-PRS 120.00 n/a n/a
NGCS SC37-PRS 145.00 n/a n/a
NGCS SC38-PRS 150.00 n/a n/a
NGCS SC39-PRS 155.00 n/a n/a
NGCS SC40-PRS 180.00 n/a n/a
NGCS SC41-PRS 200.00 n/a n/a
NGCS SC42-PRS 220.00 n/a n/a
NGCS SC43-PRS 250.00 n/a n/a
NGCS SC44-PRS 300.00 n/a n/a
NGCS SC45-PRS 360.00 n/a n/a
NGCS SC46-PRS n/a n/a 5.00
NGCS SC47-PRS n/a n/a 10.00
NGCS SC48-PRS n/a n/a 15.00
NGCS SC49-PRS n/a n/a 25.00
NGCS SC50-PRS n/a n/a 30.00
NGCS SC51-PRS n/a n/a 35.00
NGCS SC52-PRS n/a n/a 40.00
NGCS SC53-PRS n/a n/a 48.00
NGCS SC54-PRS n/a n/a 50.00
NGCS SC55-PRS n/a n/a 70.00
NGCS SC56-PRS n/a n/a 75.00
NGCS SC57-PRS n/a n/a 100.00
NGCS SC58-PRS n/a n/a 145.00
NGCS SC59-PRS n/a n/a 150.00
NGCS SC60-PRS n/a n/a 200.00
NGCS SC61-PRS n/a n/a 250.00
NGCS SC62-PRS n/a n/a 300.00
NGCS SC63-PRS n/a n/a 400.00
NGCS SC64-PRS n/a n/a 500.00
NGCS SC65-PRS n/a n/a 600.00
NGCS SC66-PRS 155.00 n/a 77.00
NGCS SC67-PRS 25.00 n/a 80.00
NGCS SC73-PRS n/a 250.00 0.00
NGCS SC74-PRS n/a 5.00 5.00
NGCS SC75-PRS n/a 10.00 10.00
NGCS SC76-PRS n/a 40.00 40.00
NGCS SC77-PRS n/a 70.00 70.00
NGCS SC78-PRS n/a 150.00 150.00
NGCS SC79-PRS n/a 200.00 200.00
NGCS SC80-PRS n/a 349.00 698.00

Non-Geo Numbers (e.g. NGCS SC1-NON-GEO)

Destination Pence per minute
(from start of call)
Pence per minute
(after first 60 seconds)
Pence per call
NGCS SC1-NON-GEO 0.00 n/a n/a
NGCS SC2-NON-GEO 1.00 n/a n/a
NGCS SC3-NON-GEO 2.00 n/a n/a
NGCS SC4-NON-GEO 3.00 n/a n/a
NGCS SC5-NON-GEO 4.00 n/a n/a
NGCS SC6-NON-GEO 5.00 n/a n/a
NGCS SC7-NON-GEO 6.00 n/a n/a
NGCS SC8-NON-GEO 7.00 n/a n/a
NGCS SC9-NON-GEO 8.00 n/a n/a
NGCS SC10-NON-GEO 9.00 n/a n/a
NGCS SC11-NON-GEO 10.00 n/a n/a
NGCS SC12-NON-GEO 11.00 n/a n/a
NGCS SC13-NON-GEO 12.00 n/a n/a
NGCS SC14-NON-GEO 13.00 n/a n/a
NGCS SC46-NON-GEO n/a n/a 5.00
NGCS SC47-NON-GEO n/a n/a 10.00
NGCS SC74-NON-GEO n/a 5.00 5.00
NGCS SC75-NON-GEO n/a 10.00 10.00

Other Service Numbers

Calls to these numbers do not incur an access charge.

Other Numbers

Destination Setup Fee Daytime Evening Weekend
Personal Numbering Service - e 15.00 4.79 4.79 4.79
Personal Numbering Service - f 15.00 29.11 19.40 9.70
Personal Numbering Service - j 15.00 31.04 21.34 10.18
Personal Numbering Service - k 15.00 36.38 24.25 12.12
Personal Numbering Service - pn1 15.00 23.29 15.52 7.76
Personal Numbering Service - pn2 15.00 50.88 50.88 50.88
Personal Numbering Service - pn3 15.00 47.54 37.84 37.84
Personal Numbering Service - pn4 15.00 25.23 25.23 25.23
Personal Numbering Service - pn5 15.00 16.49 16.49 16.49
Personal Numbering Service - pn6 15.00 19.40 19.40 19.40
Personal Numbering Service - pn7 51.17 4.03 1.02 1.02
Personal Numbering Service - pn8 15.00 19.38 19.38 19.38
Personal Numbering Service - pn9 15.00 24.00 24.00 24.00
Personal Numbering Service - pn10 15.00 33.96 33.96 33.96
Personal Numbering Service - pn11 15.00 37.84 28.32 28.32
Personal Numbering Service - pn12 15.00 26.20 26.20 26.20
Personal Numbering Service - pn13 15.00 37.84 37.84 37.84
Personal Numbering Service - pn14 15.00 28.62 28.62 28.62
Personal Numbering Service - pn15 15.00 12.61 12.61 12.61
Personal Numbering Service - pn16 15.00 13.58 13.58 13.58
Personal Numbering Service - pn17 15.00 14.55 14.55 14.55
Personal Numbering Service - pn18 15.00 15.52 15.52 15.52
Personal Numbering Service - pn19 15.00 9.70 9.70 9.70
Personal Numbering Service - pn20 15.00 23.29 23.29 23.29
Personal Numbering Service - pn21 15.00 39.90 39.90 39.90
Personal Numbering Service - pn22 15.00 10.54 10.54 10.54
WiFi Services - fw1 15.00 15.05 15.05 15.05
WiFi Services - fw2 15.00 15.00 15.00 15.00
WiFi Services - fw3 15.00 15.85 15.85 15.85
WiFi Services - fw4 15.00 15.39 15.39 15.39
WiFi Services - fw5 15.00 15.00 15.00 15.00
WiFi Services - fw6 15.00 15.00 15.00 15.00
WiFi Services - fw7 15.00 15.00 15.00 15.00
WiFi Services - fw8 15.00 18.24 18.24 18.24
WiFi Services - fw9 15.00 15.96 15.96 15.96
WiFi Services - fw10 15.00 15.00 15.00 15.00
WiFi Services - fw12 15.00 15.00 15.00 15.00
Calls to certain Personal Numbering d 15.00 16.21 9.55 9.55
Calls to Message Services - c 15.00 12.57 7.29 1.00
Calls to Pagers and Voice Messaging - r 15.00 8.08 4.03 3.01
Emsat (0088213) 15.00 504.92 504.92 504.92
INMARSAT - A (0087x1) - A 15.00 606.00 606.00 606.00
INMARSAT - B (0087x3) 15.00 606.00 606.00 606.00
INMARSAT - B (0087x3) - B-Sat 15.00 606.00 606.00 606.00
INMARSAT - B HSD Duplex (0087x3914) 15.00 606.00 606.00 606.00
INMARSAT - M (0087x6) - M-Sat 15.00 606.00 606.00 606.00
Mobiq (0087x76) 15.00 275.42 275.42 275.42
Skyphone (0087x5) 15.00 700.00 700.00 700.00
Specialised Service - g21 15.00 9.00 9.00 9.00
Thuraya_Iridium (0088167/0088216) 15.00 370.00 370.00 370.00

Fixed fee call rates

The call setup up fee is not applied to fixed fee calls.

Destination Fixed Fee
Call Return 20.00
Paging Service - ff8 19.00
Paging Service - ff10 26.04
Premium Rate Service - ff3 25.63
Premium Rate Service - ff9 43.51
Premium Rate Service - ff31 (Police variant) 15.00
Text Message 12.00
Timeline 50.00