Openreach broadband upgrade
As broadband technology is advancing at a great pace, all areas of the UK will be upgraded to new types of fibre connections by 2025. As these new fibre technologies don’t need a phone line, the nationwide upgrade will also include the phasing out of landline telephone systems. Openreach decide which regions get upgraded and when. So, depending where in the country you live, you’ll have different types of broadband connections available to you.
What this means for you
As new technology rolls out, the good news is we’ll always offer you our best and latest packages you can get at your address. And you’ll be able to upgrade as new connections reach your area. So, we’ll help you get set up and ready for the modern world, with simple straightforward broadband at straightforward prices.
Our broadband service is at the centre of all our products. We've got a range of great value packages, for all your online needs, from daily browsing through to ultrafast streaming. These are our main products:
Broadband and phone packages
Broadband and phone packages use traditional technology, which means a working phone line is needed to set up your connection. A landline is how we get broadband to your home. It takes the signal from the street side cabinet (the large green box on or near your road) through to your router. This ensures you can get online.
Unlimited Broadband uses an older technology called Asymmetric Digital Subscriber Line (ADSL). This type of connection only uses copper cables to carry the signals, so provides essential speeds. It's a no frills package, perfect for everyday online activities like browsing, shopping and social media.
Unlimited Fibre and Fibre Extra is provided as Fibre To The Cabinet (FTTC). It differs from standard broadband and is sometimes described as part fibre. It uses a combination of fibre and copper cables to get you connected. Fibre optic cables from the BT Exchange carry signals to your street cabinet, then copper cables are used to carry the signals to your home using a landline.
Fibre cables can handle larger amounts of data which means these packages offer higher speeds than standard broadband. They provide faster and more stable connection, so they're great for streaming, downloading and gaming on multiple devices.