What’s the difference between broadband and WiFi?
Your broadband is the internet connection that’s provided by us. It’s the service we install in your home.
WiFi is just one of the ways you can access the Internet using our broadband connection. Simply put, WiFi is a wireless connection between our WiFi router and your devices.
Plusnet broadband provides your internet connection and our WiFi router lets you connect your devices wirelessly.
Get the most from your WiFi
How do I set up my WiFi
at home?
Connect your devices to our WiFi router with the help of our video.
Best place for a WiFi router?
See where to put our WiFi router to get the best WiFi connection.
Best place for a WiFi router?
Boost your WiFi signal with our do’s and don’ts of where to put our WiFi router.
Don’t put our router;
- on the floor
- in the kitchen
- near thick walls
- next to metal objects
- near a window
- close to microwaves, baby monitors or cordless phones
- near fishtanks or mirrors
We know you’re curious about fishtanks, so if you want more info see our guide where to put our WiFi router.
What are WiFi extenders and WiFi boosters?
How a WiFi extender or WiFi booster can take your WiFi to new limits.
What are WiFi boosters and WiFi extenders?
WiFi boosters and WiFi extenders are a great way to expand your WiFi network beyond the range of the router. They work by boosting or extending the WiFi signal, so you can move further away from the router and still have access to the Internet. You can use WiFi extenders in different rooms in the house, extensions, garages or even outside in the garden.
Best place for a WiFi router?
Boost your WiFi signal with our do’s and don’ts of where to put our WiFi router.
Don’t put our router;
- on the floor
- in the kitchen
- near thick walls
- next to metal objects
- near a window
- close to microwaves, baby monitors or cordless phones
- near fishtanks or mirrors
We know you’re curious about fishtanks, so if you want more info see our guide where to put our WiFi router.
What are WiFi boosters and WiFi extenders?
WiFi boosters and WiFi extenders are a great way to expand your WiFi network beyond the range of the router. They work by boosting or extending the WiFi signal, so you can move further away from the router and still have access to the Internet. You can use WiFi extenders in different rooms in the house, extensions, garages or even outside in the garden.
More ways to get help
Plusnet community
Our customers always have tips to share.
Talk to our community
Sign Language service
Contact us using British Sign Language
My Account
Manage your bills, packages and details.
Sign into Broadband
