How to connect your broadband
If you've got a router of your own (one that we haven't sent you), read on for the settings to use to get connected. It'll need to be a router that's compatible with our broadband network. So you might not be able to use a router if it came from your old service provider.
If you're using a router from us, like a Plusnet Hub One, you shouldn't need to change any settings. It's ready to start using. But if you're having trouble setting it up, try our router guides or videos. Or take a look at the instructions that came with it.
Connection setting FAQs
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