Plusnet Business charges schedule
If there is any conflict of information between the price of our products and services set out in the Charges Schedule and Business Tariff Guide, and elsewhere, for example, on other pages of our website or in external advertising such as on the radio, the prices in the Charges Schedule and Business Tariff Guide takes precedence.
Where there is conflict between prices in the Charges Schedule and in the Business Tariff Guide, the Charges Schedule takes precedence.
Prices are in effect from 15th March 2021.
The prices below apply to any Plusnet business customers signing up to a contract with Plusnet on or after 15th March 2021. If you signed up before 29th May 2013 and haven't changed your product (where changing your product includes re-contracting or upgrading) you can view previous charging schedules in the old terms and conditions. For all other Business customers, please see this version of our Charges Schedule.
From 2022, a percentage price increase will be applied to the price of broadband, line rental, call plans and call charges. This price increase will be applied on or after 1st March each year from March 2022, and will be equal to a percentage comprising of i) the Consumer Price Index (CPI) rate figure published by the Office for National Statistics in January of that year plus ii) 3.9%.
This means the below prices will be increased as set out above:-
- Broadband
- Line rental
- UK call plans
- International call plans
- UK call rates
- International call rates
- Call set up fees
- Early termination charges
We may make other changes to the price of your broadband, line rental, call plans and/or call charges. Other prices, content and terms may change at any time during your contract. We’ll tell you about important changes in advance, and if a change is detrimental you’ll be able to end your contract without any fees. See Price Changes below for more details.
Plusnet Business Broadband charges
All prices quoted in this Plusnet Business Broadband charges schedule exclude VAT except where it says otherwise.
Plusnet Business Broadband options have a minimum period of either 12 or 24 months.
This section sets out the charges that customers will pay for broadband. Please see the Business Phone Charges Schedule for the charges associated with Plusnet Business Phone.
The charges for the service will vary according to the Plusnet Business Broadband service option and minimum period selected by the Customer. Price changes apply to the broadband prices set out below. See Price Changes below for more details.
The charges described below apply to:
- New customers who sign up to a contract with Plusnet on or after 15th March 2021; and
- Existing customers who sign up to a new contract with Plusnet on or after 15th March 2021.
Additional charges
Plusnet Business Phone charges
All prices quoted in this Plusnet Business Broadband Charges Schedule exclude VAT except where it says otherwise.
We charge calls by the day and time they are made, and the time periods described in this Charges Schedule are as follows:
- 'Weekend' means any time on Saturday or Sunday.
- 'Evening' means before 6am or after 6pm.
- 'Daytime' means between 6am and 6pm.
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