Skip to main content

Your basket

Monthly payment

  • a month for months, then
  • months contract
  • no annual contract

Monthly payment total


One-off payment

One-off payment total


Included with your package


Monthly payment

    One-off payments

    Plusnet Reward Card**
    Plusnet Reward Card** to say thanks for signing up
    Amazon gift card
    Amazon gift card to say thanks for signing up
    cashback icon
    Cashback to say thanks for signing up
    Today's payment
    Today's payment

    Switching on for the first time

    Find out what you'll need to do after switching on your YouView or YouView+ box for the first time.

    When you switch on your YouView or YouView+ box for the first time, you'll need to follow the onscreen setup instructions before you can start watching TV.

    You'll need your YouView remote to complete the setup process detailed in this guide. If you haven't done so already, pop the batteries in. You'll know it's working if the blue light at the top of the YouView remote flashes when you press a button.

    Watch the video or try our setup guide

    1. Let's get started

    Your set top box will take a few minutes to start up. When it's ready for you to start setting up, you'll see the Let's get started screen shown above.

    To get started, press OK.

    2. Terms of use

    Next you'll be asked to accept the YouView terms and conditions. Use the up and down arrows to scroll through the terms.

    When you're ready to continue, press OK.

    If you'd prefer you can read the YouView Terms and Conditions online at

    If you'd prefer you can read the YouView Terms and Conditions online at

    Read more Read less

    3. YouView is updating its software

    Next, your set top box will check for and install any new software updates - this can take a few minutes.

    If your set top box needs to restart to complete the update, it'll take you to the next step once it's turned back on.

    4. Parental Controls

    Next you'll need to choose whether to activate Parental Controls on your set top box. If you're not sure about this you can read more about it in the YouView Guide.

    Use the Arrows to select the option you want, then highlight continue and press OK.

    5. Power mode

    Finally, you'll need to choose a Standby Mode setting.

    • Energy Saver uses less power, but means your set top box will take longer to wake up from standby
    • Smart Standby offers faster start-up times but will put your box into a deep sleep at night (1am to 5am) to save energy
    • Always Ready offers faster start-up at all times, but will use more energy

    Use the Arrows and OK to select what you want.

    6. Tuning your channels

    First, your box will search for channels available in your area. You'll need the aerial cable connected to find Freeview channels.

    7. All done

    That's it! Time to start watching TV.

    Was this article helpful?

    Can’t find the answer to your question?