A-Z Index
Broadband
- A guide to our broadband prices around the UK
- About DNS server and website settings
- About Plusnet’s Broadband Firewall
- About broadband allowances
- About broadband speed
- About our Plusnet Pro add-on
- About traffic prioritisation
- About your Plusnet webspace
- Broadband problems and how to fix them
- Broadband speed estimates
- Connecting to your wi-fi network with Windows 7
- Connecting to your wi-fi network with Windows 8
- Getting started with Plusnet Protect
- Getting the best wi-fi (wireless) signal
- How to connect your broadband
- How to set up your Plusnet router
- How to stay safe online
- How to test your broadband speed
- How to use Plusnet SafeGuard
- How to use your Plusnet router
- SSL security guide
- Understanding your IP address
Phone
TV
- An On Demand player isn't working
- BT Sport via Sky Digital Satellite Platform
- BT Sport via YouView from Plusnet
- Channel Pack details
- Freeview channel picture problems
- General sound problems
- How to set up powerline adapters
- How to set up your YouView or YouView+ box
- How to set up your YouView remote
- I'm having problems with my powerline adapters
- Internet channel picture problems
- Missing Freeview channels (channels between numbers 1-199)
- Missing Internet channels (channels between numbers 307-488)
- My YouView remote doesn't work
- My set top box won't switch on
- On Demand picture problems
- On Demand players are missing
- Only part of a programme has recorded
- Picture problems on all channels
- Poor quality recording(s)
- Recordings are failing
- Switching on for the first time
- TV error codes
- Turning Audio Descriptions off
- YouView remote TV codes - full list
My Account
Email Guides
Legal
- About Failed Payments
- About changing your Plusnet broadband, phone or other services
- About your contract length
- Acceptable use policy
- Accessibility
- Accessibility features for YouView TV from Plusnet
- Call rates for service numbers
- Cancellation policy
- Cookie Policy
- Internet Watch Foundation
- Key Fact Indicators for broadband traffic prioritisation
- Modern Slavery Act Statement
- Plusnet Business charges schedule
- Plusnet Business service schedules
- Plusnet Code of Practice
- Plusnet Complaints Code of Practice
- Plusnet and the WEEE Legislation
- Plusnet price guide for residential products
- Plusnet residential call tariffs
- Privacy policy
- SMS Information
- Service abuse
- Services for customers with disabilities
- Terms and Conditions of the My Referrals scheme
- Terms and conditions for Plusnet Business Services
- Terms and conditions for Plusnet residential services
- What to look for when buying a home phone