Only part of a programme has recorded
Reasons for failed recordings
A partial recording usually means one of three things:
- The programme didn't start or finish at advertised time
- The channel had a problem during the recording period
- The channel didn't properly send the "Accurate Recording" signal which tells your set top box exactly when to start and finish the recording
Check the channel you're having problems with
If you're having trouble viewing the channel (or any other channels) you'll also have problems making recordings. Go to the TV help pages and choose the option that applies to the problem you're experiencing.