Help with your account

Help My account

Want to log into your account?

This section's here to help with questions about your Plusnet account. To log in, please go to the Member Centre.

What do you need help with?

General account questions

Moving home or office

All you need to know about moving your Plusnet services to your new place.
Using your Plusnet Member Centre, broadband and email usernames

This is where we’ll explain the differences between your account, email and broadband usernames and when you’ll need to use them.

Billing questions

Leaving Plusnet

Business services