Help with your account
What do you need help with?
General account questions
Paying your Plusnet broadband, home phone and TV bill
All you need to know about paying for your Plusnet broadband, phone and TV.
Paying your Plusnet Mobile bill
All you need to know about paying for your Plusnet Mobile service.
Earn money back when you recommend us to a friend
Use My Referrals to recommend Plusnet to others and save yourself some money.
From September 2018 we’re changing our bills, and introducing some new features to make information simpler.