BT Sport App from Plusnet
BT Sport App information
How to add or remove the BT Sport App from Plusnet from your Plusnet account
You can add or remove the BT Sport App from Plusnet by heading to https://www.plus.net/tv/btsport and following the instructions on screen.
Adding the BT Sport App from Plusnet
- If you add the BT Sport App from Plusnet, it’ll be available to use within 24 hours.
- The first bill after adding the BT Sport App from Plusnet service will include the charge to cover the period between activation and date of the bill, as well as the next month's subscription.
Removing the BT Sport App from Plusnet
- The BT Sport App from Plusnet is subject to a 1 month minimum term from your next billing date following sign-up.
- If you cancel the BT Sport App from Plusnet, your access will be removed instantly.
How to set up your BT ID
It can take up to 24 hours to activate your BT ID, after which you'll be able to use your BT ID to log in to the BT Sport App and the online player.
How to download the BT Sport App
Once you have registered your BT ID, you can download and install the app from the relevant app store on your mobile or tablet, just search for "BT Sport". Alternatively you can use the following links
Google - Download BT Sport from Google Play
The BT Sport App works on Apple devices running iOS8 or later, Android devices running OS4.3 or later and Windows devices running Windows 10.
Using the BT Sport App
Once downloaded, the BT Sport App is ready to use. You'll just need to enter your BT ID details when asked.
You need to have Location services switched on or enabled, this is usually found in the Settings area on your device.
The app only works if you're in the UK, or one of over 25 European destinations listed below:
|Bulgaria||Republic of Ireland||Italy||Hungary||Portugal||Sweden|
Viewing content on the BT Sport website
Your BT Sport App from Plusnet service also allows you to watch content on the BT Sport website. Once you have created your BT ID, go to sport.bt.com and enter your log in details to begin watching.
If you are getting error codes while using the BT Sport App from Plusnet
Problems with picture quality and buffering
To watch content via the BT Sport App from Plusnet service you need a stable internet connection, whether that is over Wi-Fi or a mobile data connection. The BT Sport App and sport.bt.com require a minimum speed of 0.4mbps in order to work correctly, and a speed of 3.5Mbps for high quality playback.
Our about broadband speeds page can also help you make sure you're getting the best possible speed on your line.
Over mobile data
If you're able, try connecting to Wi-Fi for a quicker or more stable connection.
You should check your mobile coverage or try moving to find a stronger signal.
Finally, close any other apps that are running on your device.