Change call plan
Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want.
A short guide to solving remote problems.
Please see our YouView remote setup guide.
Open the battery compartment on the back of your YouView remote and make sure the batteries are installed correctly. The flat end of each battery should be resting on the spring.
Install a new pair of AAA batteries into your remote. Make sure both batteries are new and avoid mixing batteries with different levels of charge.
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